Terms of Use

1. About these terms

The Strong Tail Solar Alliance website at strongtail.bodhi.solar (the “Site”) is operated by OneEthos, Inc. (“OneEthos,” “we,” “us,” or “our”). OneEthos also operates the Strong Tail Solar Alliance program described on the Site (the “Alliance”).

These Terms of Use (these “Terms”) govern your use of the Site and your participation in the Alliance. By using the Site, submitting a form on it, or taking part in the Alliance, you agree to these Terms. If you do not agree, please do not use the Site.

If you are using the Site on behalf of a company, you are accepting these Terms for that company, and you confirm that you are authorized to do so. In these Terms, “you” means both you and that company.

2. Who the Site is for

The Site is for solar installation businesses and the people who work for them. It is not intended for homeowners or other consumers, and the information on it is not directed at them.

The Site is intended for use in the United States. You must be at least 18 years old to use it.

3. What the Alliance is, and what it is not

The Alliance is a group of companies across equipment, financing, technology, and services, each of which has chosen to make preferred terms, educational content, or both available to local and regional solar installers. Each of those companies is referred to on the Site and in these Terms as an “Alliance partner.” An installer that OneEthos has confirmed as taking part in the Alliance is referred to as an “Alliance installer.” We determine Alliance installer status, and that status can change.

There is no fee to join the Alliance, and there is no separate agreement for an installer to sign. Your use of the Site and your participation in the Alliance are governed by these Terms.

Bodhi is part of OneEthos. What Bodhi provides to Alliance installers is governed by the separate OneEthos installer software license agreement.

Four further points are important enough to state plainly.

• Each Alliance partner sets its own terms. Every offer described on the Site is that Alliance partner’s own offer, on its own pricing and terms. OneEthos does not set, coordinate, or negotiate the prices any Alliance partner charges, and does not facilitate any agreement among Alliance partners on price, terms, customers, or territories.
• You choose what to use. You are not required to use any Alliance partner, or any particular number of them. Nothing about the Alliance restricts who you buy from, who you work with, or what you sell.
• The Alliance is not a legal entity or a partnership. We use the word “partner” in its ordinary business sense. Nothing in the Alliance or in these Terms creates a partnership, joint venture, agency, franchise, or employment relationship between OneEthos, any Alliance partner, and you, and no one taking part in the Alliance has authority to bind or act on behalf of anyone else in it.
• We are not a party to what you buy. Any purchase, subscription, quote, or agreement you enter into with an Alliance partner is between you and that partner.

4. Joining the Alliance, and access to it

When you submit a form on the Site, we use the information you give us to introduce you to the Alliance partners you selected and to help get any account or enrollment set up.

Alliance education is open to any solar installer. Alliance partner offers are available to installers approved by OneEthos. Some offers apply to an individual project and also require a Loan ID for a project financed through a OneEthos-approved lender. Each Alliance partner page on the Site says what applies to that partner’s offer.

Approval as a OneEthos installer is decided separately from these Terms and is not guaranteed.

We may decline, suspend, or withdraw Alliance installer status, or access to the Alliance or to the Site, in whole or in part, at any time and at our discretion. We may also change which companies take part in the Alliance, and an Alliance partner may stop taking part at any time. If your access ends, these Terms stop applying going forward, except for sections 8, 10, 12, 13, 14, 16, and 17, which continue to apply.

5. How Alliance partner offers are described on the Site

The offers shown on the Site are summaries. They are written to give you the shape of what an Alliance partner is making available. They are not the complete terms.

• The Alliance partner’s own agreement, order form, quote, or pricing document controls. Where it differs from what the Site says, the partner’s document is what applies.
• Offers, pricing, eligibility, and availability may change or be withdrawn at any time, by the Alliance partner or by us, except where an Alliance partner page states a specific notice period or commitment, in which case that statement applies.
• Savings estimates shown on the Site, including percentages and per watt amounts, are illustrative and are based on information supplied by the Alliance partner. Stated prices are the partner’s current prices and may change. What you actually pay depends on your own order, your volume, your location, freight, taxes, tariffs, manufacturer pricing, and the partner’s pricing at the time.
• Alliance pricing is a reduction in the cost of equipment or services your company buys. It is not a payment, fee, rebate, commission, or other compensation to you, and it is not compensation for referring anyone to any lender.
• Apart from Bodhi, OneEthos does not sell, supply, install, service, or warrant any Alliance partner’s products or services, and makes no representation or warranty about them. If a product or service you obtained from an Alliance partner is defective, late, or not as described, that is a matter between you and that partner, under that partner’s terms.

6. Project-level offers and the Loan ID

Some Alliance partner offers apply to an individual project rather than to your company as a whole. Those offers require a Loan ID, which is the identification number a OneEthos-approved lender assigns to a financed project. The Loan ID is how an Alliance partner checks that a project qualifies, so no borrower information has to be shared with that partner.

Lending is not part of the Alliance. Nothing on the Site is an offer or a commitment to lend. Loan applications are handled by the lender and are subject to that lender’s credit approval and to its then-current products, rates, terms, and program requirements, all of which may change. The lender makes all credit decisions and is responsible for disclosing and explaining loan terms to the borrower. Neither you nor OneEthos sets a borrower’s loan terms.

Climate First Bank, an FDIC-insured bank and an affiliate of OneEthos, is one of the lenders whose financing is referenced on the Site. Which lenders are OneEthos-approved may change.

7. Education and events

Alliance webinars, articles, videos, and other educational material are open to any solar installer. You do not have to join the Alliance to attend or to use them.

This material is general information for solar businesses. It is not legal, tax, accounting, financial, engineering, or other professional advice, and it is not a substitute for advice from your own advisors. Incentives, tax rules, tariffs, equipment availability, and market conditions change, and material can become out of date.

Sessions may be recorded, and recordings may be made available afterward. If you register for a session presented together with an Alliance partner, we may share your registration details with that partner so that it can follow up with you.

8. Your information

When you submit a form on the Site, we collect information about you and your company, which may include your name, email address, phone number, state, company name, whether you are already an approved OneEthos installer, the Alliance partners you are interested in, and answers to a small number of questions about your business. We also collect some information automatically when you visit the Site, including IP address, browser and device information, and pages visited, through cookies and similar technology.

We use this information to connect you with the Alliance partners you selected, to help set up any accounts or enrollments, and to communicate with you about the Alliance. We share it with the Alliance partners you selected so that they can follow up with you directly, and with the service providers that operate our forms, email, and internal records on our behalf. Once an Alliance partner has your information, that partner’s own privacy practices govern what it does with it.

Our handling of personal information is described in the OneEthos privacy policy at https://www.oneethos.com/privacy-policy, which applies to the Site and is incorporated into these Terms.

By submitting a form on the Site, you agree that we and the Alliance partners you selected may contact you at the email address and phone number you provide, about the Alliance and about the offers you asked about. You can opt out of marketing email at any time using the unsubscribe link in any message. You can ask us or any Alliance partner to stop contacting you at any time, and you can write to us at installersupport@oneethos.com.

9. Using the Site

You may use the Site for your own business purposes. Please do not scrape or systematically copy the Site, use automated means to collect information from it, interfere with its operation, introduce malicious code, attempt to reach any restricted part of it you have not been given access to, share access credentials given to you, or use the Site in any way that violates the law or infringes the rights of others. Information shown in any password protected part of the Site is confidential and is for the purpose it was given to you. We may revoke access at any time.

We may change, suspend, or discontinue the Site or any part of it at any time, and we may change the Alliance, the companies taking part in it, and the benefits available through it. We do not promise that the Site will be available without interruption or free of errors.

10. Content and marks

The Site and its contents, including text, layout, graphics, images, and code, are owned by OneEthos or by the Alliance partners and other parties who provided them, and are protected by copyright and other intellectual property laws. You may view the Site and print or download material from it for your own internal business use. Except as the Site expressly permits, any other use requires the written permission of OneEthos or of the owner of the material.

Company names, logos, and trademarks shown on the Site are the property of their respective owners. Except as the Site expressly permits, nothing here grants you any right to use them, and use of another company’s marks requires that company’s permission.

11. Third-party sites and content

The Site links to, and may embed content from, sites and services that we do not operate. These include Alliance partner websites, scheduling tools, the OneEthos installer application, and video hosted by third parties. We do not control those sites or that content, we are not responsible for them, and a link is not an endorsement. Your use of them is governed by their own terms and privacy policies. Our forms are provided by a third-party platform that operates them on our behalf, and information you submit through them is handled as described in section 8.

12. No warranties

THE SITE, THE ALLIANCE, AND ALL CONTENT AND MATERIALS MADE AVAILABLE THROUGH THEM ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, ONEETHOS DISCLAIMS ALL WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SITE OR ITS CONTENT WILL BE ACCURATE, COMPLETE, CURRENT, RELIABLE, UNINTERRUPTED, SECURE, OR ERROR FREE. APART FROM BODHI, ONEETHOS MAKES NO WARRANTY OF ANY KIND WITH RESPECT TO ANY ALLIANCE PARTNER, OR TO ANY PRODUCT, SERVICE, PRICING, OR TERMS OFFERED BY AN ALLIANCE PARTNER.

13. Limitation of liability

To the fullest extent permitted by law, OneEthos and its affiliates, and their respective officers, directors, employees, and agents, will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any lost profits, lost revenue, lost business, lost savings, lost data, or cost of substitute goods or services, arising out of or relating to the Site, the Alliance, any Alliance partner, or these Terms, whether based in contract, tort, strict liability, or any other theory, and whether or not we have been advised of the possibility of such damages.

To the fullest extent permitted by law, the total liability of OneEthos and its affiliates arising out of or relating to the Site, the Alliance, or these Terms will not exceed one hundred dollars ($100).

Some states do not allow the exclusion or limitation of certain damages, so parts of this section may not apply to you.

14. Indemnification

You agree to defend, indemnify, and hold harmless OneEthos and its affiliates, and their respective officers, directors, employees, and agents, from and against any claims, losses, liabilities, damages, and expenses, including reasonable attorneys’ fees, arising out of or relating to your use of the Site, your participation in the Alliance, your breach of these Terms, or your dealings with any Alliance partner.

15. Changes to these terms

We may update these Terms from time to time. The effective date at the top of this document shows when they were last changed, and changes apply from the date they are posted on the Site. If you continue to use the Site or to take part in the Alliance after that date, you are agreeing to the updated Terms.

16. Disputes, arbitration, and governing law

Governing law. These Terms, and any dispute arising out of or relating to these Terms, the Site, or the Alliance, are governed by the laws of the State of Florida, without regard to its conflict of laws rules.

Informal resolution first. Before starting arbitration, you agree to contact us at installersupport@oneethos.com with a description of the dispute and to give us 30 days to try to resolve it informally.

Binding arbitration. Any dispute that is not resolved informally will be settled by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration will be conducted before a single arbitrator in Orange County, Florida, and judgment on the award may be entered in any court of competent jurisdiction. You and OneEthos each give up the right to have the dispute decided by a court and the right to a jury trial.

No class actions. Disputes will be resolved only on an individual basis. You and OneEthos each agree that neither will bring or participate in a claim as a plaintiff or class member in any class, collective, consolidated, or representative proceeding, and that the arbitrator may not consolidate the claims of more than one party or preside over any form of class or representative proceeding.

Exceptions. Either party may bring an individual claim in small claims court, and either party may ask a court for an injunction or other equitable relief to protect its intellectual property or confidential information. For those matters, and for any dispute not subject to arbitration, the state and federal courts located in Orange County, Florida have exclusive jurisdiction, and both parties consent to that jurisdiction and venue.

If the class action waiver is unenforceable. If the class action waiver above is found unenforceable as to a particular dispute, the arbitration provision in this section does not apply to that dispute, and that dispute will be decided by a court as described under “Exceptions.” The rest of this section continues to apply.

17. General

Entire agreement. These Terms, together with the OneEthos privacy policy, are the entire agreement between you and OneEthos regarding the Site and the Alliance. They do not change the terms of any separate written agreement you have with OneEthos, with any lender, or with any Alliance partner, and in the event of a conflict, that separate agreement controls as to its subject matter.

Severability. If any provision of these Terms is found unenforceable, the rest remain in effect.

No waiver. If we do not enforce a provision of these Terms, that is not a waiver of our right to enforce it later.

Assignment. You may not assign or transfer these Terms without our written consent. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.

No third-party rights. These Terms do not create rights for anyone other than you and OneEthos.

18. Contact us

Questions about these Terms can be sent to installersupport@oneethos.com.

OneEthos, Inc.

1150 S. Orlando Avenue, Winter Park, Florida 32789